Home Owner Support

1. Reset the GFCI located on the outlet located by pool equipment or patio area.
2. Check the breaker for the pool equipment.

1. 1. If high level is due to rain, etc.
      1. If below deck level, give it time to return to normal through normal evaporation
      2. If at deck level, lower water level using pump.
         1. Attach a hose to bib at pool pump.
         2. Open valve on hose bib at pool pump.
         3. Turn on pool pump.
         4. Make sure to return to normal when done.
   2. Turn off water supply to water leveler.
      1. Ball valve at vacuum breaker
   3. If Spa level is low & pool is high – valve issue
      1. Did you change valves recently?
         1. If so, change them back.
      2. If not, check valve is either fouled or failed.
         1. Clean check valve or replace.

1. Make sure water supply to water leveler is on.
   1. Ball valve at vacuum breaker
2. See if water leveler is running
   1. If so, give it an opportunity to make-up level
   2. If not, see if it is stuck
3. Check for visible leaks at pool equipment

1. Empty skimmer & pump basket
2. Test your water and make sure properly balanced
3. Clean your filter if pressure is 10psi over normal
4. Increase your pump cleaning cycle run time

1. Make sure there is water in the basket at pump.
2. Make sure the lid is on tight.
3. Make sure basket is cleaned & nothing is in impeller.
   1. Turn OFF pump, open lid, remove basket & check inside pump.
4. Lubricate or replace O-ring on pump lid.
5. Make sure suction cleaner does not have too much flow
   1. This will make it climb wall & suck air
   2. Adjust valve for proper suction

• Check settings on transformer to make sure nothing is wrong
• Check power source to transformer

Individual light does not come on

• Open fixture and check bulb
• May be loose, adjust fit of clips
• Replace bulb – use only same LED bulbs (take bulb with you to match)

• Pavers are a man-made product and therefore should be uniform and level at the installation process.
• However, pavers are not grouted in place like flagstone, but rather sanded into place.
• The edge of the paver area is grouted and that is what locks the surface area into formation.
• The sanding in the body of the area will over time thin and wash away due to outdoor environments and maintenance such as washing down your patio.
• The sanding process is straight forward and can be maintained by purchasing additional sand at any home department store and broomed onto & into the paver surface.
• This process is not required but is recommend for obtaining a better looking & longer lasting surface.
• Hosing down the area can also cause calcium buildup from the water which will look like a water substance on the pavers and be eliminated much like the calcium build up you get in your shower.

1. First, check valve inside BBQ, under grill
   • Note: this must be maintained
     • Spray with WD-40 annually
2. Second, check valve at gas meter
   • Rain Dance exclusively uses BBQ Island for grills & accessories.
   • Please contact BBQ Island directly for assistance.

1. First, check key valve @ Fire Pit or Fireplace
   • Note: this must be maintained
     • Spray with WD-40 annually
2. Second, check valve at gas meter

• Brush waterline tile regularly with pool brush
  • Nylon bristles, give it a good scrubbing
• Spray calcium buildup on tile or grout with TPS*
  • *TPS – Tile Protectant & Sealant
  • Available at National Pool Tile or pool supply stores
  • Scrub with hand brush – nylon bristles
  • Wear eye protection and follow instructions/safety
• Do not use pumice stone as you may damage glaze on tile face
  • This will make problem come back quicker & more severe